DC SHOP

Order

• When will I get my order?
• Can I cancel my Funko Pop! pre-order?
• Can I cancel my order?
• Can I buy and ship as a gift?
• My order is missing an item
• I’m having trouble placing my order

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Payment

• What forms of payment do you accept?
• Is my information secure?
• Do you accept PayPal?
• When will my credit card be charged?
• Sales tax

Delivery

• What delivery options are available?
• How long will my order take to arrive?
• When will my Funko Pop! ship?
• How much is shipping?
• Where do you ship to?
• Do you ship to PO Boxes, APO, FPO or DPO?

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Returns, Exchanges & Refunds

• What is your return policy?
• Refunds
• What if my Funko Pop! arrived damaged?
• Can I exchange an item?
• How long does a return/exchange take?

Product & Stock

• Will the Funko Pop! be restocked?
• Out of stock
• DC Shop Exclusives
• Will an item be back in stock?
• Do you have a printed catalog?

Promos & Vouchers

• BATMAN/FORTNITE: ZERO POINT
• Is there a minimum purchase required to use the DC UNIVERSE INFINITE voucher?
• Can I share my DC UNIVERSE INFINITE voucher with others?
• Can I combine the DC UNIVERSE INFINITE voucher with any other discounts?
• Can I use the DC UNIVERSE INFINITE voucher more than once?
• I never received an email to opt-into DC UNIVERSE INFINITE. Have I missed my chance to receive a voucher?

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