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Order

  • When will I get my order?
  • Can I cancel my Funko Pop! pre-order?
  • Can I cancel my order?
  • Can I buy and ship as a gift?
  • My order is lost!
  • My order is missing an item
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Payment

  • What forms of payment do you accept?
  • Is my information secure?
  • Do you accept PayPal?
  • When will my credit card be charged?
  • Sales tax

Delivery

  • What delivery options are available?
  • How long will my order take to arrive?
  • When will my Funko Pop! ship?
  • How much is shipping?
  • Where do you ship to?
  • Do you ship to PO Boxes, APO, FPO or DPO?
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Returns, Exchanges & Refunds

  • What is your return policy?
  • Refunds
  • What if my Funko Pop! arrived damaged?
  • Can I exchange an item?
  • How long does a return/exchange take?
  • Do I have to pay to return items?

Product & Stock

  • Will the Funko Pop! be restocked?
  • Out of stock
  • DC Shop Exclusives
  • Will an item be back in stock?
  • Do you have a printed catalog?

Promos & Vouchers

  • BATMAN/FORTNITE: ZERO POINT
  • Is there a minimum purchase required to use the DC UNIVERSE INFINITE voucher?
  • Can I share my DC UNIVERSE INFINITE voucher with others?
  • Can I combine the DC UNIVERSE INFINITE voucher with any other discounts?
  • Can I use the DC UNIVERSE INFINITE voucher more than once?
  • I never received an email to opt-into DC UNIVERSE INFINITE. Have I missed my chance to receive a voucher?
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DC Shop Help Center

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