When ordering goods for international delivery you might be subject to import duties and taxes, which are levied once the goods reach the specified destination. You are responsible for any additional charges for customs clearance. Please bear in mind that we have no control over these charges. Customs policies can vary widely from country to country (or even state to state).
Please contact your local customs office for further information before placing your order as we cannot predict what these charges may be and are unable to offer any assistance on these processes.
Additionally, please note that when ordering for international delivery, you will be considered the importer of record and must adhere to all laws and regulations of the country in which you're receiving the goods.
Customs offices in some countries require the importer of record to provide a particular form of identification before releasing a parcel.
In addition, customs forms for international parcels will list the value of the contents of your order by product type. Various customs forms show the value of items included in the delivery by product type. We reserve the right to provide such information to customs in order to simplify the process for our customers or due to legal obligations. Customs can open and control packages. Please note that we have no influence over this process.
If an order is placed and restrictions that we were not aware of at the time the order was made are applied by the customs authority of the destination country, then we will cancel the order and return payment to you.
If you (or the recipient) wishes to return your order, you must request a refund of any customs duties and tax directly with your local customs office.